Frequently Asked Questions

I. Shipping & Logistics

1. How long will it take to receive my order?
Standard domestic shipping within the US typically takes 3–7 business days (1 day for handling and 2–6 days for transit).

2. Where does Manstyle ship from?
All orders are dispatched from our primary logistics facility located in Juneau, Alaska.

3. Which carriers do you use?
We utilize Tier-1 carriers including USPS, UPS, and FedEx to ensure secure and timely delivery.

4. How much does shipping cost?
We offer a flat-rate insured shipping fee of $6.99 USD for all domestic orders within the United States.

5. Can I track my package in real-time?
Yes. Once your order is dispatched, you will receive an email with a tracking number. You can also use our "Order Tracking" page.

II. Returns & Financials

6. What is your return window?
We offer an extended 60-day return policy from the date of delivery, provided items are unworn and have original tags.

7. Are there any restocking fees?
No. Manstyle does not charge any restocking or administrative fees for authorized returns.

8. How long does it take to process a refund?
Once inspected, refunds are disbursed within 12 business days back to your original payment method.

9. Can I exchange an item for a different size?
Yes. Please initiate a return request for the original item and place a new order for the desired size to ensure availability.

10. What if my item arrives damaged?
Please contact support@manstyle.fit within 48 hours of delivery with photos of the damage for an immediate priority resolution.

III. Payments & Security

11. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal.

12. Is my payment information secure?
Absolutely. We use 256-bit SSL encryption and Tier-1 payment gateways to ensure your financial data is never compromised.

13. Can I cancel my order after it’s placed?
You have a 60-minute window from the time of purchase to request a cancellation or modification.

14. Do you offer international shipping?
Currently, Manstyle focuses exclusively on providing premium service to the United States market.

15. How can I contact customer support?
Our support concierge is available via email at support@manstyle.fit from 8:00 AM – 7:00 PM (EST), Monday through Saturday.